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Contact Us

📞 Contact Us

Need help with your order or just have a quick question? We’re always here for you!

Reach out to us via live chat 24/7, phone, or email — whichever is most convenient for you. Our friendly support team is available 7 days a week to assist you with anything from tracking your order to product inquiries.

🏬 Store Address

Scottish Kilt Jacket
Finnieston, Glasgow Central
United Kingdom, G3 7RH

☎️ Phone Number

UK Customers: +44 7465 750559

📧 Email Support

For all inquiries:
support@scottishkiltjacket.com
(We typically respond within 1– hour)

💬 Live Chat Support — Available Daily

Have a quick question? Use the Live Chat feature on our website for instant assistance during working hours.
Our agents are standing by to help you in real-time!

💡 Look for the chat icon in the bottom-right corner of your screen.

⏰ Hours of Operation

Monday – Friday: 08:30 AM – 08:00 PM (UK Time)
Saturday – Sunday: 09:30 AM – 09:30 PM (UK Time)

🛡️ We’re Here to Help. Always.

Whether you're tracking your Scottish Kilt Jacket order, asking about sizing, or need product recommendations — don’t hesitate to contact us.
Your satisfaction is our top priority.

Scottish Kilt Jacket is the company that runs this website. The phrases "we," "us," and "our" refer to Scottish Kilt Jacket throughout the website. Scottish Kilt Jacket grants you, the user, access to this website and all of its content, resources, and services in exchange for your acceptance of all of the terms, conditions, guidelines, and notices shown here. You agree to be bound by the following terms and conditions (referred to as the "Terms of Service," "Terms"), as well as any additional terms and conditions and policies that are linked herein and/or accessible by hyperlink, by using our website and/or making a purchase. All users of the site, including, without limitation browser users, vendors, customers, merchants, and/or content producers, are subject to these Terms of Service. Before using our website or accessing it, please carefully read these Terms of Service. You accept these Terms of Service by using or accessing any portion of the website. You are not permitted to use any services or use the website if you disagree with all of its terms and conditions. Acceptance is strictly restricted to these Terms of Service if these are deemed an offer. The Terms of Service will also apply to any newly added tools or features to the present store. The most recent version of the Terms of Service is always available for review on this page. By putting updates and/or modifications to our website, we reserve the right to update, modify, or replace any part of these Terms of Service. It is your obligation to periodically review this page for updates. Acceptance of any modifications is indicated by your continued use of or access to the website after they are posted. Shopify Inc. hosts our store. They give us an online platform for e-commerce so we can offer you our goods and services. SECTION 1 - ONLINE STORE TERMS Accepting these Terms of Service signifies that you are either the legal age of majority in your state or province of residence, or that you are the legal age of majority in your state or province of residence and that you have permitted us to permit any minor dependents of yours to use this website. It is prohibited for you to use our products for any illicit or unlawful purpose or to break any laws in your jurisdiction while using the Service (including but not limited to copyright laws). You are not allowed to send any viruses, worms, or disruptive codes. Your Services shall be immediately terminated if any of the Terms are broken. SECTION 2 - GENERAL CONDITIONS We maintain the right, at any time and for any reason, to deny anyone service. You acknowledge that your content (except credit card information) may be sent across different networks in an unencrypted manner and that it may also undergo modifications to comply with the technical specifications of the devices or networks you are connected. Every time credit card information is transferred across a network, it is encrypted. Without our prior written consent, you undertake not to replicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is given. The headers used in this agreement are merely included for convenience and have no bearing on the terms of this agreement. SECTION 3 - ACCURACY, TIMELINESS OF INFORMATION AND COMPLETENESS If any of the information on this website is inaccurate, out-of-date, or incomplete, we disclaim all liability. The content on this website is meant primarily for general information purposes; it should not be relied upon or used as the only basis for judgments without first contacting primary sources of information that are more reliable, accurate, complete, or timely. You bear all liability for relying on any content on this website. There may be historical material on this website. Information from the past is necessarily out of date and is given solely for your reference. We do not have to update any information on our site, but we do reserve the right to change any part of its contents at any moment. You acknowledge that it is your duty to keep an eye out for changes. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES The costs of our products could change at any time. We maintain the right, at any time and without prior notice, to alter or terminate the Service (or any portion or content thereof). If the Service is changed, the pricing is changed, it is suspended, or it is discontinued, neither you nor any third party will be entitled to compensation from us. SECTION 5 - PRODUCTS OR SERVICES (if applicable) There may be some goods and services that are only accessible online via the website. These goods and services can only be available in restricted quantities, and returns and exchanges are permitted only following our return policy. We have worked hard to ensure that the colors and photos of our items that are displayed in the shop are as accurate as possible. We cannot guarantee that any color seen on your computer monitor will be accurate. Although we are not required to, we reserve the right to restrict the sale of our goods or services to any individual, group of people, or jurisdiction. We reserve the right to use this authority if needed. We maintain the right to restrict the amount of any goods or services we provide. All product descriptions and prices are subject to change at any moment, without prior warning, and at our sole discretion. Anytime, we have the right to stop selling any goods. Any offer made on this website for any good or service is null and void where prohibited. We make no guarantees as to whether the quality of any goods, services, data, or other materials you buy or get will live up to your expectations or if any faults in the Service will be fixed. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION Any order you place with us may be rejected by us at our discretion. We have the right to restrict or cancel the number of items that can be bought by a single individual, household, or order. Orders made using the same credit card, the same customer account, or the same billing and/or delivery address may all be subject to these limitations. If we decide to modify or cancel a purchase, we could try to get in touch with you by the phone number, email address, or billing address you gave when placing the transaction. Orders that, in our sole discretion, seem to have been placed by dealers, resellers, or distributors may be subject to restrictions or prohibitions. For every purchase you make at our shop, you pledge to give correct, full, and up-to-date transaction and account information. For us to finish your transactions and get in touch with you as needed, you commit to updating your account and other information as soon as possible. This information includes your email address, credit card numbers, and expiry dates. Please see our Returns Policy for further information. SECTION 7 - OPTIONAL TOOLS We could give you access to third-party technologies that we don't oversee, manage, or have any say over. You understand and accept that we are giving you access to these tools "as is" and "as available," devoid of any type of endorsement and free from any warranties, representations, or conditions of any kind. If you choose to utilize optional third-party tools, we won't be held responsible in any way. You use any optional tools made available through the site at your own risk and discretion. You should also make sure that you understand and agree to the conditions set out by the applicable third-party provider(s) before using such tools. Additionally, we could provide additional features and/or services via the website in the future, such as, SECTION 8 - PERSONAL INFORMATION Our Privacy Policy applies when you submit personal information through the store. to see our terms of privacy. SECTION 9 - GOVERNING LAW The laws of the United States will govern and be applied to the interpretation of these Terms of Service and any other agreements whereby we supply you with Services. SECTION 10 - CONTACT INFORMATION To contact us with any questions concerning the Terms of Service, send an email to support@scottishkiltjacket.com. For call +44 7465750559